ammazzaIntegrated Services

Remote IT support and maintenance

Ongoing care for your systems and the people who use them: updates, monitoring, and a team to contact when something breaks.

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Maintenance & support

What we do

Systems rarely fail all at once. They drift: updates get skipped, a plugin goes out of date, storage fills up, and small problems grow into outages. We keep your software, websites and devices up to date, monitor them for early warning signs, and fix issues before they reach your customers.

When your staff need help, they contact our support team instead of losing hours searching for answers. Most issues can be handled remotely, wherever your team is based.

What this covers

  • Software and security updates
  • Monitoring
  • Help desk support
  • Fixes and troubleshooting

Who it’s for

Built for businesses like these

  • Businesses without a dedicated IT person
  • Companies whose website or app was built by someone who’s no longer around
  • Teams spread across several locations or working remotely
  • Businesses that want a predictable monthly IT cost instead of paying per emergency

Process

How we work

  1. 01

    Onboard

    We record your systems, accounts and devices, and check that everything is backed up.

  2. 02

    Agree the scope

    We agree in writing what’s covered, how your team reaches us, and how quickly we respond.

  3. 03

    Maintain and monitor

    We apply updates on a schedule and watch for problems so we can act early.

  4. 04

    Report

    You get a regular summary of what we did, what we found, and anything that needs a decision.

FAQs

Common questions

Do you support systems you didn’t build?

Yes. We start by reviewing what you have, fix anything urgent, then take over routine maintenance.

What happens if something urgent breaks?

Response times for urgent issues are agreed in your support plan, so you know what to expect before you need it.

Do you work with clients outside Nigeria?

Yes. We’re based in Lagos, Nigeria, and work with clients across Nigeria and worldwide. We agree meeting times and how quickly we respond at the start of each engagement.

Technology

Part of AMMAZZA Technology: see all technology services

Talk to us about maintenance & support.

One conversation is enough to tell whether we can help, and which part of AMMAZZA should handle it.

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