Outsourced teams and staffing
We run defined parts of your business for you, from back-office operations and customer support to sales representation, or find the right people to join your own team.
Outsourced teams & staffing
What we do
Some work is essential but doesn’t need to be done in-house: answering customer enquiries, processing orders, keeping records up to date, or following up leads. We take it on with trained staff, agreed processes and regular reporting, so you add capacity without recruiting, training and managing a new team.
For sales representation, our team acts on your behalf. We generate and follow up leads, present your products or services, and pass qualified opportunities to you. You set the targets and approve the messaging.
When you’d rather have people on your own team, we handle the hiring. We get a clear picture of the role, search for candidates, screen them against what you actually need, and send you a shortlist worth your time. For seasonal peaks, projects or leave cover, we supply contract and temporary staff.
What this covers
- Business operations
- Sales representation
- Administrative and customer support
- Recruitment and staff screening
- Temporary and contract staff
Who it’s for
Built for businesses like these
- Companies whose staff spend too much time on admin
- Businesses that want sales coverage without building a full sales team
- Businesses hiring for roles they rarely recruit for
- Teams that need temporary cover quickly
Process
How we work
- 01
Define
We agree whether we run the work or place people with you, the standards it must meet and how it’s measured.
- 02
Set up
For outsourced work, we document processes and train the team. For staffing, we advertise and approach suitable candidates.
- 03
Deliver
Our team does the work day to day with a named contact for you, or you interview a screened shortlist and choose.
- 04
Review
Regular reports track performance, and we review the arrangement with you at agreed intervals.
FAQs
Common questions
Should we outsource the work or hire staff through you?
Outsource it if you want a result without managing the people: we run the work and answer for it. Hire through us if you want people on your own team, working under your management.
Is our customer data safe with you?
We agree in writing how your data is handled, and limit access to the staff working on your account.
Can you work in our time zone?
Working hours and coverage are agreed in each contract, so the team is available when you need it.
Can you provide staff for a short period?
Yes. For seasonal peaks, projects or leave cover, we supply contract and temporary staff. Tell us the dates, the hours and the skills you need.
Business Services
Related services
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Business management
We run your day-to-day operations so you can focus on direction and growth.
Learn more about Business management -
Consultancy
Advice on operations, structure and growth, with steps you can act on.
Learn more about Consultancy
Part of AMMAZZA Business Services: see all business services
Talk to us about outsourced teams & staffing.
One conversation is enough to tell whether we can help, and which part of AMMAZZA should handle it.